RETURN POLICY

RetuRN Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact Sales with details of the product and the defect. You can send the item you consider defective to: sales@ramenrunners.us.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

ShiPPiNG

Flat Rate Shipping 

  • Orders are generally shipped within 5-7 business days (Monday - Friday) using USPS. USPS's delivery standard is 2 - 7 days. Flat rate shipping fee of $8 applies to orders shipping throughout the United States. We do not ship outside of the country at this time.

  • Free shipping on orders over $75 (exclusive of taxes and discount).

Local Delivery

  • During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within the Metro Atlanta area. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

  • Orders are generally ready within 4-5 business days (Monday - Friday). 

  • When your order is ready for delivery, you will receive an email with real-time tracking information.